Refund policy
Refund & Return Policy
Last updated: June 2026
All Sales Are Final — Made to Order
All products sold by Rock and Salvation are custom printed on demand through our fulfillment partner, Printful. Because each item is made specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.
Damaged or Defective Items
If your order arrives damaged, defective, or with a printing error, we will make it right. Please contact us within 30 days of delivery at [your email address] with:
- Your order number
- A clear photo of the issue
We will arrange a free reprint or issue a full refund at our discretion.
Wrong Address
If an order is returned due to an incorrect address provided at checkout, the customer is responsible for the cost of reshipping.
Lost Packages
If your package is lost in transit, please contact us and we will work with our fulfillment partner to resolve the issue.
Contact Us
For any questions about your order, please reach out to us via our Contact page